Cognito Forms + Karbon
App integration via Karbon — Automate Net Promoter Score (NPS) surveys at key moments in your workflow and surface client feedback directly in Karbon, so teams can act on satisfaction insights without leaving the platform.
When clients complete a Cognito form, submitted data flows straight into Karbon. Contacts and Organizations are updated or created, Notes are generated, and new Work can be created based on defined rules. Forms can also be prefilled with existing Karbon data and triggered automatically from Work templates to keep internal workflows accurate.
- Automated data capture and sync: Form submissions update or create Karbon Contacts, Organizations, and custom fields without manual entry.
- Workflow-driven form automation: Prefilled form links can be triggered from Karbon work items, and new work can be created automatically based on submissions or field conditions.
- Full context and audit trail: Every form submission is recorded as a Note in Karbon, keeping client data, documentation, and actions connected.
About Cognito Forms
Cognito Forms is a customizable online form builder that helps firms collect structured data using secure, dynamic forms. With flexible logic and automation, it supports onboarding, compliance, and ongoing client data collection at scale.
