Workflow Automation for Accounting Firms

Workflow Automation

Automate repetitive tasks so your team can focus on higher value client work.

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A work item in Karbon showing a list of three automation options to apply to it.

Standardize processes and improve productivity

Automate the client chase

Let Karbon do the chasing for you by automating client requests and reminders. Clients become part of your workflow, so they know exactly what they need to action, and you know what you are still waiting on.

Attachments are automatically stored and filed against the corresponding jobs the moment a client sends them. You will never lose documents sent via email again.
Image of a detailed UI setting automatic reminders for a task.

Standardize recurring work

Standardize your work with Karbon templates, ensuring processes don’t break and quality is maintained as your team evolves and grows.

Customizable statuses, checklists, job roles and work types allow you to document workflows to suit your business, giving your staff the tools to set up detailed work items in seconds.
Image detailing a template selection interface.

Automate workflow

Don’t waste time on low-value admin. Use task-dependent automators to trigger workflow updates, provide an accurate reflection of progress, and keep the team on the same page.

With Karbon, everyone knows what they need to work on today and what’s coming up next.
Image detailing a task automation interface.
Launching Early 2026

Accelerate growth with AI Agents

Karbon AI Agents take on the repetitive but essential work such as data entry, follow-ups, and onboarding so your team can focus on higher-value client work. They keep every process moving smoothly by automating the routine and supporting the strategic.

You stay in control at every step. Configure each AI Agent’s capabilities, review their work, and tailor them to your firm’s processes. It’s intelligent automation that boosts productivity while maintaining precision, visibility, and trust.

Explore AI Agents
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Workflow Automation Features

Work Templates

Standardize your common processes and workflows in customizable templates.

My Week

Organize your work, tasks and email into a manageable action plan.

Kanban Board

View and optimize all of the jobs going on across your team.

Automators

Create logical relationships and dependencies between tasks or activities.

Work Scheduler

Set recurring work to repeat on automatic schedules.

Auto-reminders

Stop chasing clients for missing information. Karbon sends task reminders for you.

Email Actions

Emails assigned to whoever is best for the job, not stuck in individual inboxes.

Insights

Easy-to-read reports detailing critical output and efficiency metrics.

Time & Budgets

Estimate and track time to understand profitability and allocate resources.

Integrated AI

Work faster with smart suggestions and summaries embedded within your workflows.

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Client Portal

Collaborate with clients in one streamlined workflow with tasks and document sharing.

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Third-party Integrations

Share data between Karbon and other systems to keep everything up-to-date.

Workflow Automation in Karbon Firms

Couldn’t work without it

Karbon allows total transparency across the entire practice, allowing us to maximize efficiencies and streamline processes. We couldn’t work without it!

Natalie LennonTwo Sides Accounting

Really improved our efficiency

Karbon makes it really easy to create and improve templates for all our common processes, which has really improved our efficiency.

Jeff JobsonCatalyst

Gives me peace of mind

Karbon gives me peace of mind—I love that I can schedule Client Tasks so I don’t stay up at night thinking of emails I need to send clients.

Corina HardakerStarbyder Bookkeeping Services

Get started with Karbon today.

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Explore other benefits of Karbon

Team, clients, systems, and data together in one place. Remote or in the office—you’re all together, because Karbon firms are connected firms.

Frequently Asked Questions

What is workflow automation in Karbon?

Workflow automation in Karbon lets firms build automated workflows with templates and rules, so your team can focus on high-value client work instead of low-value, repetitive tasks. It generates recurring work on a schedule, sends client reminders on set dates, and adds tasks with due dates. When a task is complete, it can move the job to its next step, so nothing waits on a manual nudge.

Do I have to build workflows from scratch, or are there templates?

You don't have to start from scratch. Karbon comes with a free library of customizable templates you can adapt to any client or engagement. You can use a template as-is, adjust it to fit your firm, or build your own.

Do I need to know how to code to set up automation?

No. You set up Karbon's automation with templates and rules rather than code so teams can build workflows without developer support.

What is an automator?

An automator is a task-dependent rule that fires when a task is completed or a status changes. For example, an automator can start the next step, update a workflow status, trigger a client request, or set a reminder. You build one into a workflow once, and it runs in the background every time that work repeats.

Can workflow steps change based on conditions?

Yes. With conditional logic, sections of a workflow turn on or off, either manually or via automators, depending on the job. A tax return that needs an extension shows the extra steps, and a return without one skips them. That lets one standardized template cover every client, without building a separate version for each case.

Can I automate recurring work like monthly bookkeeping or payroll?

Yes. Set a job to repeat, and Karbon generates it each period with all of its steps, assignments, and due dates in place. Your team starts each period's bookkeeping or payroll run with the work already laid out, instead of rebuilding it from scratch.

Can Karbon chase clients for missing documents on its own?

Yes. You can send a client request from a workflow, and Karbon follows up on a schedule if the client hasn't responded. Reminders go out on the dates you set, so your team doesn't have to chase clients for bank statements or signatures.