Customer Case Study
DH Business Support benefit from cross-department collaboration with Karbon
DH Business Support are committed to providing their clients with simple, helpful and easy data so they can better understand and run their business.
Karbon provides organization across all communication, clients and work that enables the DH Business Support team to operate effectively.
“Prior to using Karbon, I was overwhelmed, out of sync with my workload and had difficulty in planning effectively. But now, we have improved capacity planning, better collaboration with colleagues and clients. And we’re better able to see problems before they arise and take preventative steps to ensure service delivery is unaffected.”
By nature, accounting is complex and involves many moving parts—projects that are dependent on various colleague input, levels of completion, client involvement, etc. And at times, things can fall through the cracks.
“Before Karbon, it was easy for our team to miss deadlines, especially on repeating jobs. But Karbon has this sorted.”
2 hours and 45 minutes saved each day
2 hours saved each day managing and completing work
30% productivity increase
About DH Business Support
Services: Accounting, Bookkeeping, Payroll, Tax
Location: Liverpool, Sheffield and Leicester, United Kingdom
Firm Size: 11-20 Employees