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Karbon

May 4, 2026

The new rich text editor for emails in Karbon is now live for all customers.

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Triage & Work

A better way to write emails in Karbon

Karbon's email editor has been rebuilt from the ground up, giving you the formatting control and consistency you'd expect from a modern communication tool — without leaving your workflow.

Whether you're sending a client update, an engagement letter, or an internal note, the new rich text editor makes it easy to write polished, professional emails directly in Karbon.

What you can do with the new editor:

  • Format text with bullet and numbered lists, and precise font size control

  • Resize images inline as you compose

  • Insert tables directly in the editor

  • URLs and email addresses auto-link as you type

  • Set a default font, size, and color for all outgoing emails firm-wide

  • Works seamlessly with Grammarly and other browser-based writing tools

Consistent emails across your whole firm

The new font formatting settings page lets firm administrators define a default look and feel for all outgoing emails — so every message that leaves your firm reflects the same professional standard, without relying on individuals to remember to format correctly.

Learn more:

Visit the help center for instructions on how to draft and send emails and how to set default email formatting.

Previous Releases

If you missed an update, you can still see a list of what we released in Karbon. For API releases, see the Karbon Developer Center.

Get started with Karbon today.