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May 20, 2024

Discover the latest enhancements to Billing, Triage, and the QuickBooks Online Accountants integration.

Direct debit payments are available in Australia

Australian customers can now collect payments on invoices using direct debit to lower your transaction fees.

A client portal that shows how Australian customers can pay using direct debits

When your clients pay an invoice, they can enter their bank account to pay using direct debit. They can also save payment details to automatically pay for future invoices. You can also request direct debit payment details in advance of work being done using the Request Payment Details feature.

Delete draft engagements

You can now delete draft engagements to keep your recurring work organized.

To delete a draft engagement, go to Billing > Engagements and select the draft engagement you want to delete. Click on the three dot icon to delete and confirm.

An information modal inside Karbon app that shows the delete engagement function

Once confirmed, you’ll see work items associated with the draft engagement available to be added to other engagements, or to be billed manually.

If you’re new to recurring billing in Karbon, attend a live training workshop to learn more.

View work and contact on engagements

Two small enhancements are made to help you navigate to work and clients from engagements.

When you view an engagement, go to View Work and you’ll be redirected to the work item itself or the repeat settings of recurring work. If you click on the client name, you’ll be taken directly to the contact’s work tab.

QuickBooks Online Accountants (QBOA) payments sync (beta)

This release adds the ability to sync payment data from QBOA to Karbon to ensure accurate records in both systems.

When full or partial payments are recorded against one or multiple invoices in QBOA, the data will automatically sync back to Karbon.

If you’d like to join this early beta program to help shape the future of this integration, register your interest here.

Email contact search enhancement

The last release added additional details like contact type, client ID, and organizations involved in the email contact search results.

Now, you’ll also see results ordered by colleague, contact, then emails.

With these improvements, you’ll have full confidence that you’re emailing the right contact.

Previous Releases

If you missed an update, you can still see a list of what we released in Karbon. For API releases, see the Karbon Developer Center.

Get started with Karbon today.