FYI Docs vs. Karbon: What’s Better for Practice Management?

What sets Karbon apart from FYI Docs

	Karbon	FYI Docs
A complete practice management platform
Integrated email inbox
Collaborate with @mentions and comments
Job management
Kanban board
Workflow automation		Limited
250+ workflow templates
Client portal
Client reminders and tasks		Tasks only
CRM and client management
Document management
Time and budgets
Invoice management
Payments
Customisable reporting dashboards
XPM integration
GPT-powered AI

Why accounting firms choose Karbon over FYI Docs

Contextual UI of task automation in Karbon.

A complete practice management platform

Karbon and FYI Docs are both built for accounting firms, but they play in different arenas. FYI Docs is a document management system with bolted-on practice management features like workflows and client management. But these features are applied in the context of document workflows.

As a practice management platform, Karbon is the vital operating system of your firm—from communication and workflows, to billing and payments. Because Karbon brings your communication, team, clients, systems, and data all in one place, it provides the visibility and efficiency that few can rival.

Powerful workflow management

FYI Docs’ workflow management is centred around task lists. Karbon’s goes far beyond that—it features job status automators, customisable Kanban boards, drag and drop interfaces, and hundreds of best-practice workflow templates. When you and your team use Karbon to manage workflows, everyone is getting work done faster, better, and smarter.

Explore Karbon's workflow features

An open accounting software ecosystem

Unlike FYI Docs, which requires a Microsoft Business 365 and Xero subscription to sign up, Karbon is equally friendly to Microsoft, Google, Intuit and Xero customers.

No matter which system you use, you can integrate directly with leading accounting software providers like Xero Practice Manager, QuickBooks Online Accountants, Ignition, Quickbooks Time, and more. You can also connect Karbon to over 5,000 apps through pre-built Zapier connections.

Visit Karbon's integration library

A continuously-improving product

Karbon is building the practice management solution that future-proofs your accounting firm. New features and feature enhancements are released every few weeks and customer feedback shapes the product roadmap. As one of the first accounting practice management platforms to integrate GPT-powered AI, Karbon is leading the way in innovation and continuous improvement.

See Karbon's latest feature releases

Experience the Karbon effect.

These findings were obtained through Karbon’s 2022 Firm Usage Survey.

On average, Karbon saves every employee 16.5 hours each week.

3.2 hours

Saved chasing clients

3.9 hours

Saved managing and completing work and tasks

3.2 hours

Saved reading, actioning and searching for email

4.1 hours

Saved with more efficient team collaboration

2.1 hours

Saved automating low-value admin tasks

18% growth

In firm-wide productivity

Scaling your accounting business.
Like Xero redesigned bank reconciliations, Karbon redesigned your email inbox and fosters effective management for scaling a firm. The product team is incredible at moving the software forward.
Shaun S., G2 Review

Nothing beats it!
I love how you can manage your emails and workflow all in one! My favourite feature is how you can add an email to your future work tasks so that you don't forget to action it, but can clear it from your inbox. After trying several other workflows for managing client bookkeeping, Karbon is far superior and worth the investment.
Nicola C., G2 Review

Can't imagine life without Karbon.
Karbon is our brain outside of our brain. It is our organisation's organiser.
Andy Wang, Clarico

Karbon has 98% positive reviews on G2.com

Frequently Asked Questions

FYI Docs and Karbon are both built for the accounting industry but they serve different purposes.

FYI Docs is a document management platform that has bolted on practice management features like job and workflow management, client management, jobs and time, and collaboration. Because of that, it has strong document management capabilities, but its practice management features generally feel premature and underdeveloped.

Plus, FYI Docs has two restrictive prerequisites—you must have subscriptions to Microsoft Business Standard and Xero to sign up.

Karbon, on the other hand, is a comprehensive accounting practice management platform that helps firms manage all aspects of their business, regardless of their office or accounting software.

Karbon brings your team, clients, systems, and data together in one place. And it integrates with your favourite apps like Xero Practice Manager, QuickBooks Online Accountant, Microsoft OneDrive, Ignition, Zapier and more. Compared to FYI Docs, Karbon is a much more open and connected platform that works for most accounting, tax, and bookkeeping firms.

FYI Docs has two restrictive prerequisites—you must have subscriptions to Microsoft Business Standard and Xero to use it.

Because it’s first and foremost a document management system, it is deeply integrated with Microsoft OneDrive and Office products. And FYI Docs’ workflow automations are heavily dependent on its XPM integration. If your firm doesn’t use Microsoft or XPM, you won’t be able to reap FYI Docs’ full benefits.

Teams using Karbon save 16.5 hours per employee each week, on average.
Productivity per employee increases by 18%.
9 out of 10 customers say Karbon beats all competitive products for workflow management.

Karbon has three pricing plans: Team, Business, and Enterprise.

	Team	Business	Enterprise
Annually	$59/month, per user	$89/month, per user	Custom pricing
Monthly	$79/month, per user	$99/month, per user	Custom pricing
*Pricing shown in USD

FYI Docs has three pricing plans: Starter, Intermediate, and Pro

The cost breakdown for each plan is below:

Starter: $10 AUD/month, per user
Intermediate: $30 AUD/month, per user
Pro: $50 AUD/month, per user

All 3 plans require a minimum of 3 users

Karbon is evolving rapidly with dozens of new features added every year and product updates released every few weeks. Karbon’s product roadmap is shaped by customers and it continues to improve based on customer suggestions and feedback.

Karbon was co-founded by accounting software veterans from Australia and has deep roots in the Australian and New Zealand accounting community. As a customer from the APAC region, you will receive dedicated customer support from a local customer success manager. And you’ll have access to best-in-class customer resources at a global scale.