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Karbon

July 22, 2024

Use Karbon AI’s email brand tone feature to ensure consistent and high-quality communication across the firm.

Karbon AI email brand tone (beta)

The latest Karbon AI feature allows you to set and standardize your firm’s email brand tone at the firm level. This will give you and your staff members the confidence that they’re communicating in a consistent and quality-controlled manner.

https://karbonhq.wistia.com/medias/i9yvtp0zmo

This feature is currently in beta. If you’d like to request access to the beta program and help shape its development before the official release, please register your interest.

View payment activities on invoices

A new Payments tab has been added to invoices in Karbon Billing to help you track payment activities on any given invoice more easily.

To view all payment activities associated with an invoice, go to Billing > Invoices and select the invoice you wish to view. Once the invoice is selected, you’ll get the full history of payment activities in the Payments tab.

Check off tasks and client tasks in Triage

If you’ve turned on the new Triage experience, you’ll notice that you can now mark tasks and client tasks as Completed directly from Triage without having to navigate to the associated work item.

New releases to Karbon’s API

Karbon’s API has received two updates—a billedStatus flag in TimeEntries API and new endpoints to List and Download files.

The new billedStatus flag gives API users the ability to see if a time entry has been billed or is in the process of being billed.

The new endpoints to List and Download files allow API users to list the files stored against a Contact or a Work Item, and optionally download those files. You can read more about these API releases in the Karbon Developer Center.

Previous releases

If you missed an update, you can still see a list of what we released in Karbon. For API releases, see the Karbon Developer Center.


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