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Karbon
Client Management for Accounting Firms

Visibility across every client relationship

All client details and correspondence are at your fingertips. All the information required to deliver the service you promise.

Image of a user interface depicting internal communication via comments.

Consolidate client communication

Every email, internal note and detail, for each client, is in one shared place for your team. Know who last contacted a client, what was said and when that was.

Everything is searchable, so when a client calls you will instantly know where things stand. Managing client relationships has never been easier.
Image of a detailed UI setting automatic reminders for a task.

Automate data collection

Let Karbon do all of the chasing for you by automating client requests and reminders. Clients become part of your workflow, so they know exactly what they need to action and you know what you are still waiting on.

The moment a client sends documents and comments, you are notified right where you need them.
Image of a user interface for an onboarding task checklist.

Simplify client onboarding

Begin every client relationship painlessly. Standardising your onboarding process with templates allows you to take on more clients and still give each one the red carpet treatment.

Integrate Karbon with other systems to trigger workflows the moment a new proposal is accepted, creating seamless efficiency for everyone.

Client Management Features

Client PortalCollaborate with clients in one streamlined workflow with tasks and document sharing.More detail

Auto-remindersStop chasing clients for missing information. Karbon sends task reminders for you.

Kanban BoardView and optimise all of the jobs going on across your team.

Activity TimelinesShared history of emails, notes, tasks and activity relating to any job or client.

Integrated EmailEvery email between your client and anyone on your team, in one single place.

Client GroupsManage people and organisations that are related by ownership or financial structure.

Shared ContactsWork together on clients with all contact details, work and communication in one place.

Third-party IntegrationsShare data between Karbon and other systems to keep everything up-to-date.

Document StorageFiles and documents automatically stored and organised against clients and jobs.

Contact TypesCustomisable database categories for clients, prospects, suppliers or anyone else.

InsightsEasy-to-read reports detailing critical output and efficiency metrics.

Client Management in Karbon Firms

Saved us hours and hours of time

Karbon has made our clients more prompt and changed our relationship with them. This has saved us hours and hours of time.

Billy LaceyIpsum Advisors

I have everything I need

Karbon’s automatic Client Tasks kick-start my projects without me needing to think about it. This means that when I’m ready to start a job, I have everything I need.

Sabrina JohnsonEssina Business Financial Services

Karbon gives me peace of mind

Karbon gives me peace of mind – I love that I can schedule Client Tasks so I don’t stay up at night thinking of emails I need to send clients.

Corina HardakerStarbyder Bookkeeping Services

Get started with Karbon today.

Explore other benefits of Karbon

Team, clients, systems, and data together in one place. Remote or in the office – you’re all together, because Karbon firms are connected firms.