Group Onboarding
Free online training with a Karbon Expert. Learn how to get started, create your first workflow template, and have your questions answered.
Training, Practice Advisory & Consulting
Guarantee your firm’s success.
Ensure a pain-free transition to Karbon and maintain ongoing value with comprehensive training, implementation and consulting services.
Guided Implementation
Ongoing Support
98% Satisfaction Rating
Team TrainingImplementation Packages
Get your firm up and running seamlessly.
Full-Service Onboarding
Our most popular option. Transition to Karbon with contact import, robust workflow optimisation, bulk project creation, and firm-specific team training.
Enterprise
Designed for larger firms. Transition to Karbon with guided data migration, custom workflow solutions, and personalised team training options.
Popular Add-Ons
Ensure your firm gets the ideal combination of services.
Annual Service Plan
Be guided by your dedicated account manager to gain maximum value from Karbon.- Quarterly business reviews
- First access to features
- Data updates and reporting
$1,499 See Details
Time, Budgets & Billing
Includes three 1:1 training sessions to optimise time and budgets setup.- With a Karbon Expert
- Learn best practices
- Prepare for time entry and billing
$1,999
Bulk Work Creation
Assisted import of projects.- With a Karbon Expert
- Review and error resolution
- Quickly add projects
$999
Workflow Optimisation
Expert workflow optimisation of Karbon templates. Includes three 1:1 training sessions to ensure continuous process improvement.- With a Karbon Expert
- Learn best practices
- Ensure continuous process improvement
$999
Assisted Data Import
Detailed Contact Migration
$299
Assisted import of client data (people, organisations and client groups), review and error resolution.
Bulk Work Creation
$999
Assisted import of all jobs and work detail, plus review and error resolution.
Bulk re-apply templates
$499
Re-apply any updated work template/s to all work items that have been created from those templates in the past.
Practice Setup & Processes
Template Review
$99
Personalised video recording from a Karbon Expert providing best practice advice and suggested improvements to one of your workflow templates.
Workflow Overview Session
$499
Discovery session and optimisation of Karbon practice settings based on how your firm operates and recommended best practices.
Process Visualisation
$1,999
Conversion of all existing Karbon templates into process maps to assist with process improvement projects.
Work Template Optimisation
$999
Expert workflow optimisation of Karbon templates. Includes 1:1 training (3 Sessions) to ensure continuous process improvement.
Process Consulting
Quote On Request
Assistance defining process and building and optimising Karbon templates. Includes: process derivation, process mapping, optimisation and work template upload.
White Glove Experience
Starting at $9,999
A truly customised implementation plan tailored to you. Includes all processes migrated by Karbon experts, settings customised to your firm, and custom training designed for your firm.
Approved proposal integration Setup & Training - (GoProposal, Ignition)
$499
Review integration documentation with a Karbon expert and learn best practices and another session to test various proposals to ensure the workflow is setup correctly.
Time, Budgets, & Billing – Setup & training
$1,999
Review and update of workflow templates, bulk application of budgets to new and existing work items, three meetings including a discovery session to ensure your Karbon account is set up and optimised for budgets and firm operations, a review call once set up to ensure everything is working as intended, and a team training session through a full time tracking and billing cycle.
Guided/DIY Onboarding
$499
Meet with a Karbon expert to review onboarding material and set up a custom self-onboarding plan with accountability check-ins along the way.
Training
One-On-One Champion Training
$499
Live 1:1 session with an expert to answer your questions, learn best practices and ensure you are making the most out of Karbon.
Team Training (Up To 12 People)
$499/Team
Live session for up to 12 team members with expert training on how to use Karbon’s key features + Q&A.
Team Training Pack (Up To 12 People) - Three Sessions
$999
Three live sessions for up to 12 team members with expert training on how to use Karbon’s key features + Q&A.
Account Optimisation for Tax Queue System
$999
Three live sessions with an expert to optimise templates, design work views, and develop team instructions to support various methods of queue systems (e.g. pull list/pick list, production system, etc).
Product Expansion
Extended Email History (12 Months)
$199/User
Import an extended history of your email to allow you to store a full record of communication against clients and work items. Pricing is per 12 months worth of history.
Additional Storage (Per 5GB)
$49/Year
Additional storage for your team's files and email.
Custom Reporting
Starting At $6,000
Email Insights
$10/User/Month
Detailed reporting on individual, team and client email activity and efficiency.
Custom Data Export
Quote On Request
Zapier Enablement Training
$999
1:1 session with a Karbon expert to discuss documentation, common workflows, and connection options plus assisted setup.
API Enablement & Conversation
$999
1:1 session with a Karbon expert to discuss existing and future API endpoints. Karbon API team will create the developer account for the firm.
Document Management Connections
Connect work items to your Document Management System, in addition to the limit included in your subscription.
200 work item connections
$50/Month
1,000 work item connections
$100/Month
5,000 work item connections
$200/Month
Extended Support
Annual Service Plan
$1,499/Year
Be guided by your dedicated account manager to gain maximum value from Karbon through quarterly business reviews, first access to features, data updates and reporting.
Tech Annual Service Plan
$1,499/Year
Get access to industry leading advice, exclusive courses & community, premium integrations support & a client workflow map. For firms that want to take their tech stack to the next level.
Consulting
Online Coaching (Video Call)
$499/Hour
In-Person Coaching Day-Rate
$2,500/Day
In-Person Coaching Week-Rate
$10,000/Week
Learn from our Team of Expert Advisors
Process Optimisation
“Effective and efficient processes are a critical component of making your business scalable and maximising profitability.”
Ian Vacin
Team Training
“It’s important to have your team onboard early. Live group training is a key way of ensuring a smooth transition.”
Carla Caldwell
Data Migration
“Data is an important part of your migration, so I’d recommend doing this early. The sooner your data is in Karbon, the sooner you’ll gain value.”
Tim Donohoue
Onboarding
“Choosing a team member to be your Change Champion is the best way of ensuring the introduction of any new system remains on-track.”
Erin Jamison
Template Creation
“Focus on your most critical and common processes when choosing what to document first. Consider where efficiency and consistency is most important.”
Zach Cochran
Long-term Success
“Plan as far in advance as you can. A little training or process improvement today often delivers a huge return in the long-term.”
Andi Ancheta
G2.com
Capterra.com
Getapp.com
