The 5 best Senta alternatives for accounting practice management software


  • Senta is a practice management system for managing clients and jobs, but its acquisition by IRIS poses a few considerable limitations for its future.
  • Karbon is the best alternative to Senta for workflow management and collaboration.
  • AccountancyManager is the most comparable replacement to Senta for UK firms.
  • Pixie is an option with a modern, intuitive user interface.
  • Glide is an alternative tool for workflow only.
  • Client Engager is ideal for firms with a smaller client base.

Senta is a practice management software solution for accountants and bookkeepers in the UK.

Senta’s top features include:

  • A comprehensive CRM that gives you custom forms, custom fields, bulk email send, and texting capabilities, in addition to the typical functionality you’d expect from a CRM, like client contact management

  • Workflow and job management, including setting up repeating jobs, automatic client reminders, and job templates

  • A secure client portal for practice owners to share documents, forms, and questions with their clients, as well as request eSignatures

  • A cloud document management system to store your client and practice documents

A view of tasks in Senta
Task list in Senta

How much does Senta cost?

Given the number of features it offers, Senta is reasonably priced: £32+VAT/month, per user when billed monthly (or £25.60+VAT/month, per user when billed annually).

But there are a few factors about Senta as a product and a company that you might want to consider before adopting it as the practice management system for your accountancy firm.

Why you should consider Senta alternatives

1. Senta’s future is unclear after its 2021 IRIS acquisition

After its acquisition by IRIS in 2021, Senta was rebranded as ‘Senta by IRIS’. For UK-based customers, this means that Senta isn’t a stand-alone product anymore—it’s now IRIS Elements’ practice management module.

Senta by IRIS in IRIS Elements

While this change may be welcome by some due to IRIS’ bigger platform and more modern user interface, it’s unclear what IRIS’ long-term plan is for Senta. This means it’s difficult to know whether this product will be prioritised for ongoing enhancements, innovation, and customer support.

Because onboarding and adopting a practice management system at your accountancy firm is a long-term investment, you want to choose a software vendor with a more predictable future, so you and your firm will experience as little service disruption as possible.

2. Senta lacks essential functionality that supports team collaboration

Having collaboration built into your workflow is key to a truly effective practice management software. After all, team members often work together on client jobs, and being able to communicate with each other easily using the same platform gives the whole team better visibility and confidence over client work.

In this area, Senta is lacking in many ways.

To start, it doesn’t sync with your inbox, which makes it difficult to manage client-related tasks, information and updates that often stem from emails. When you can’t integrate emails into your practice management system, you’ll end up context-switching and doing a lot of manual work to keep data up-to-date.

Although Senta lets you send emails from your existing email address, that’s the extent of Senta’s email integration. It doesn’t sync your inbox, or offer you any other way to get control over your emails.

Senta doesn’t include any other crucial collaboration features, like the ability to @mention colleagues, comments, or notes on clients, jobs, or tasks. If a job requires multiple staff members, real-time collaboration will have to happen in other apps like Slack or Teams.

3. Senta (not IRIS Elements) has significantly scaled back its customer support

Since Senta’s acquisition by IRIS, its customer support appears to have been reduced. For users who are purchasing the original Senta, your primary customer support option is their support knowledge base that features many outdated articles written as far back as 2018. 

For actual customer support, you will need to switch over to IRIS Elements. But again, because IRIS is such a massive organisation and Senta by IRIS (or IRIS Elements Practice Management) is only a small segment of its overall product offering, the support might not be as speedy or adequate as alternatives that solely focus on serving your firm the best practice management system.

The 5 best Senta alternatives for accountancy practice management software


Karbon is accounting practice management software with collaboration built into every part of its platform. It serves accountancy firms in the UK and across the globe.

Like Senta, Karbon has key practice management features to help accounting professionals manage their clients and work.

But Karbon differs in that it facilitates effective communication and collaboration between team members through features like integrated emails, @mentions, comments, and shared client timelines. It’s also one of the first practice management tools to integrate GPT-powered AI for email management.

Karbon has solved the 'silo' problem in my business. Complete visibility of communications between team members and customers is now a reality. The Karbon development team and support team are amazing and really care about me and my business.
Kirk Jeske, CEO at K. Jeske & Company
A capacity dashboard view in Karbon—an accounting practice management tool—using the Kanban view functionality.
Workflow dashboard view in Karbon

Karbon’s top features

  • Integrated email (Gmail, Office 365 and Microsoft Exchange)

  • Client relationship management

  • Workflow automation

  • Recurring work scheduler

  • Team collaboration

  • Calendar integration

  • Client portal with auto-reminders

  • Work templates, including a library of 250+ best practice accounting, tax, and bookkeeping workflows

  • Document management (native storage and integration with Dropbox and OneDrive)

  • Email comments and @mentions

  • Time tracking and budgets

  • Analytics and reporting

  • Billing and payments (in beta)

  • GPT-powered AI (in beta)

  • Integrations with industry-specific software, including Companies House, Xama, Ignition, and GoProposal

  • Open API and Zapier integration so you can build your own custom solutions

Karbon’s pros and cons


  • Karbon is the only accounting practice management solution that allows you to @mention colleagues and comment on emails, turn emails into tasks, and assign emails to colleagues, client and project timelines

  • Ranked #1 in overall satisfaction in G2’s accounting practice management category

  • GPT-powered AI tools that help you work faster, smarter, and more securely

  • Constant innovation and frequent product releases

  • Simple and comprehensive pricing

  • Open API so you can integrate apps, build custom solutions, and optimise workflows

  • Highly customisable to match your practice’s workflow

  • Single source of truth for all communication and client information

  • CRM capabilities allow you to track your firm’s relationship with every client and deliver the service you promise

  • Insights to guide critical firm decisions and improve efficiency with Karbon Practice Intelligence

  • Built by a passionate team of accounting professionals and industry experts

  • GDPR compliant


  • Requires a hands-on implementation and onboarding, because it is a robust solution

  • Functionality is geared towards teams, so may not be suitable for sole practitioners or teams of two to three staff

Who is Karbon best suited for?

Karbon is most effective for teams of at least three staff or a sole practitioner who’s looking to grow in the near future.


Here’s how Karbon and Senta stack up against each other on popular software review sites:



Karbon pricing

Karbon has three pricing plans: Team, Business, and Enterprise. 


  • Team: £29+VAT/month, per user

  • Business: £44+VAT/month, per user

  • Enterprise: Custom pricing


  • Team: £40+VAT/month, per user

  • Business: £55+VAT/month, per user

  • Enterprise: Custom pricing

Karbon or Senta?

If you’re already an IRIS subscriber, Senta might make sense because it’s now sold as IRIS Elements’ practice management module. As a result, it will have a better integration with the rest of the IRIS suite.

But if your firm isn’t using IRIS, or you are using IRIS but don’t want to be locked into one suite of products, Karbon is a top choice. Karbon not only offers more robust functionality, it also provides more comprehensive customer support and ongoing product enhancements.

You can compare Karbon and Senta side-by-side or get started with Karbon to see for yourself.


AccountancyManager is an accounting practice management system that specifically deals with firms in the UK and Ireland. In 2022, it was acquired by Bright, a UK-based accounting software group.

Task list view in Accountancy Manager
Task list in AccountancyManager

AccountancyManager’s top features

  • Workflow automation

  • Client management

  • Time and billing

  • Email management

  • SMS capabilities

  • Email templates

  • eSignatures

  • Proposal and engagement letters

  • GDPR compliant

AccountancyManager’s pros and cons


  • Strong CRM capabilities with custom forms and fields

  • Bulk email, email templates, and email placeholders

  • Built-in SMS functionality

  • Automatic client reminders in email and SMS


  • Suited to smaller firms, which means you’ll likely outgrow it

  • No Kanban board view, making it difficult to get a high-level overview of your firm

  • Limited workflow automation functionality

  • No ability to @mention colleagues

Who is AccountancyManager best suited for?

AccountancyManager is ideal for accountancy firms already using Bright software and smaller firms that need a straightforward CRM and workflow management tool.


Here’s how AccountancyManager and Senta stack up against each other on popular software review sites:



  • AccountancyManager: 4.9 stars

  • Senta: not listed

AccountancyManager pricing

AccountancyManager starts at £33.60+VAT/month, per user (billed annually), with Enterprise pricing available for firms with 12+ users.

AccountancyManager or Senta?

In terms of CRM and workflow management, AccountancyManager and Senta are both good choices. But neither have the necessary collaboration functionality to support larger teams.

On user experience, AccountancyManager has a more modern interface, whereas Senta looks and feels more outdated.

Ultimately, if you’re an existing IRIS user, you might prefer Senta over AccountancyManager. But if you’re an existing Bright customer, you might enjoy AccountancyManager’s integration with your current tools more.


Pixie is also a UK-based practice management system built specifically for accounting firms. Founded in 2019, Pixie is one of the newer players in the market, but has gained strides due to its clean design and good usability.

Work view in Pixie
Work view in Pixie

Pixie’s top features

  • Integrated emails

  • CRM with custom fields

  • Workflow management

  • Recurring tasks

  • Workflow template library

  • eSignatures

  • Client reminders

  • GDPR compliant

Pixie’s pros and cons


  • A clean, modern design that’s easy to navigate

  • Flexible recurring work functionality that can be based on a client’s specific year-end date

  • Best-practice template library

  • Affordable pricing, especially for practices with fewer than 50 clients


  • Limited feature offering due to being a newer product

  • Limited collaboration functionality (unable to @mention colleagues in comments or notes, making teamwork difficult)

  • Limited automation

  • No time and budget tracking means that productivity and profitability insights are limited

  • No Kanban board view, which makes it difficult to get a high-level view of your firm

  • No ability to assign subtasks within a piece of work to different team members

Who is Pixie best suited for?

Pixie is best suited for UK-based accounting firms with a smaller client base (under 250 clients).


Here’s how Pixie and Senta stack up against each other on popular software review sites:



Pixie pricing

Pixie’s pricing is based on the number of clients you have and includes unlimited users. Within each client size cohort, there are two pricing plans:

Less than 250 clients

  • Advanced plan:  £99+VAT/month

  • Growth plan: £149+VAT/month

251-500 clients

  • Advanced plan: £149+VAT/month

  • Growth plan: £249+VAT/month

501-1,000 clients

  • Advanced plan: £249+VAT/month

  • Growth plan: £599+VAT/month

More than 1,000 clients

  • Custom pricing

Pixie or Senta?

Pixie and Senta both serve smaller accounting firms in the UK. 

Senta edges out Pixie slightly with its workflow management features, but Pixie is much more modern and easier to navigate.

Pixie is also privately owned, which means it has more control over its own product roadmap and customer service. 


Glide is a UK-based workflow management tool used by accountants and other professional service providers. It has some practice management functionality like CRM, email integration, and SMS, but it’s still primarily a workflow tool.

Glide's dashboard view, showing jobs in stages, which projects haven't started yet, jobs held, jobs linked.
Dashboard view in Glide

Glide’s top features

  • Workflow automation (drag-and-drop flowcharts)

  • Automated client requests and reminders via emails and SMS

  • Staff scheduler

  • Time and fees (paid add-on)

  • GDPR compliant

Glide’s pro and cons


  • Useful integrations, including Xero, Companies House and HMRC

  • Email and SMS alerts (although they’re convoluted and complex to set up)

  • Staff scheduler helps to visualise staff allocations


  • Inbound email is non-existent in Glide—you can only send emails as alerts, not receive them

  • No workflow templates

  • Limited collaboration functionality (no ability to use @mentions for internal collaboration)

Who is Glide best suited for?

Glide is best suited for solo accountants or small accountancy firms (two to three employees) that don’t require robust collaboration, CRM, or billing and payment features.


Here’s how Glide and Senta stack up against each other on popular software review sites:



  • Glide: not listed

  • Senta: not listed

Glide pricing

Glide offers three pricing tiers:

  • Basic: £41.23+VAT/month for the first user, increasing incrementally with each additional user

  • Advanced: £63.22+VAT/month for the first user, increasing incrementally with each additional user

  • Professional: £82.46+VAT/month for the first user, increasing incrementally with each additional user

Glide’s Time & Fees module is a paid add-on for each of these tiers, starting at £6.51+VAT/month for the first user.

An accounting firm with 20 users on the Advanced plan with the Time & Fees module would pay £585.25+VAT per month.

For firms with over 100 staff, Glide offers custom pricing.

Glide or Senta?

Glide is primarily designed for accounting workflow management. Senta is built to help you run your entire accounting practice, from workflow to client collaboration. 

If you’re looking for a workflow tool only, Glide is an option. That said, Glide is more expensive than Senta and it offers fewer features. 

Client Engager

Client Engager is one of the newest practice management tools on the market. Founded by Andy Wainwrights, Managing Director at Wainwrights Accountants, its tagline is ’designed by accountants for accountants and bookkeepers’. 

As the name suggests, Client Engager’s features are heavily focused on client management.

Client Engager's dashboard view showing all work including statuses, customised countdown timers and a notes section.
Client Engager dashboard during a demo with Director Johann Goree

Client Engager’s top features

  • Letters of engagement and disengagement

  • A comprehensive CRM with custom fields

  • Client portal

  • Document storage and folders

  • eSignature

  • Email integration with Microsoft 365

  • Workflow management with task lists and Kanban boards

  • Pricing calculator for services

  • Custom forms

  • Integrations with Companies House, HMRC, Xama, QuickBooks Online and Xero

Client Engager’s pros and cons


  • A very robust client management system

  • Unlimited users (because it charges by number of clients)

  • A unique pricing tool that can be customised to suit your firm’s menu of services


  • It’s new to the market, so some essential features might not be available or they’re in-progress, as some reviewers have mentioned

  • It’s heavily focused on client management, so its workflow management, automation, and collaboration features are basic compared to other solutions like Karbon

Who is Client Engager best suited for?

Client Engager is best suited for accountancy and bookkeeping practices with a smaller portfolio of clients. 


Here’s how Client Engager and Senta stack up against each other on popular software review sites:



  • Client Engager: not listed

  • Senta: not listed


Client Engager pricing

Client Engager charges by the number of clients you store in the platform:

  • 0-10 clients: £9+VAT/month

  • 11-50 clients: £19+VAT/month

  • 51-100 clients: £29+VAT/month

  • 101-250 clients: £49+VAT/month

  • 251-500 clients: £99+VAT/month

  • 501-750 clients: £149+VAT/month

  • 751-1000 clients: £199+VAT/month

  • 1001+ clients: custom pricing

Client Engager or Senta?

Client Engager and Senta are comparable when it comes to their CRM and client management features. Senta has stronger workflow management capabilities, but Client Engager is better at email management and communication.

Ultimately, the choice comes down to your client size and whether you prefer a system with more workflow features or a more modern user experience.

Try Karbon for free

Now that you have an overview of the top alternatives to Senta, you should have a better idea about which options best suit your practice. 

If that’s Karbon, you can learn more or book a demo.

If you need more information to help with decision-making, you can review this in-depth guide to the 7 best accounting practice management software solutions for UK firms

To see how professional services firms save an average of 16.5 hours per employee each week, you can explore the Karbon Effect. Or you can use the Karbon ROI calculator to see what your return on investment could be.

You can also hear directly from Karbon customers about what Karbon is enabling them to do at their firm (and for their clients).