Contact hovercards

When you're reading an email, you can now see the most important details of the sender at-a-glance. A hovercard appear when you click on the email address, which shows details such as role, company, address, phone number, social profiles and more.

A lot of this information for contacts is automatically populated in many cases. Based on the email address, Karbon will search for the image and basic details including description, role, location and social profiles.

Other improvements

• Removing an email from Karbon is now much simpler

• Hide Client Task emails from a contact timeline—useful if a timeline is cluttered with lots of auto-reminder emails.

• 'Under-the-hood' improvements mean that Office 365 and Exchange emails come into Karbon much quicker

• An unread filter in Triage to only show emails, @mentions from colleagues and work assignments that you haven't looked at yet

• Another new Triage filter for @mentions will only show items where a colleague has called you out directly

• You can now move tasks between work items—useful if you have a task that doesn't get completed in a recurring work item

• Edit a contact's profile image—choose one of the images that Karbon automatically sources for you, or upload your own

• Based on lots of feedback, we added a new work filter for "Colleagues Involved", which shows work items that the colleague/s you select (or teams) are involved in directly

• Choose whether or not completed work items are displayed on your work, with a new "Display completed work" toggle

For more details and past product updates, check out the Karbon release notes.