How to get the best out of your accounting staff
When building a business, your focus as the owner should lie on developing people and building systems. The people and systems will then build your business even without you actively running it.
This is the key to working ON your business and not IN it.
There are three principles we teach at Wize Mentoring that will help you get the best results from your staff:
1. Implement a deep and narrow team structure
What does your hiring process currently look like?
Mis-hiring and hiring because your staff say they are too busy is one of the biggest and most expensive mistakes you can make in your firm.
Team design is critical to building a firm that runs without you. It’s not a matter of hiring an experienced person, putting them in a seat, and expecting them to do everything. This fails more than it works out.
You need to have a deeper understanding of how team structure affects the operation and growth of your business. A traditional shallow and wide team structure will see you remaining a prisoner to your business because all queries, work, and demands land squarely on your shoulders. You're also reliant on finding extraordinary people, who are hard to find and expensive to keep (and expensive to lose!)
With a scalable deep and narrow team structure, you build a resource mix that creates a high-functioning team that is not dependent on you.
Here are the top principles to implement to get your team structure right:
Have the right people in the right seat
Have a no-bypass policy in your team
Manage the communication traffic and production traffic in your firm
Ultimately, having a deep and narrow team structure will give you more time and leverage to do other things in your business that will help you grow.
Ask yourself: is your team structure currently wide and shallow, or deep and narrow?
2. Optimize your production through capacity planning
In our experience, developing and implementing capacity planning is not something that is done enough in practice.

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