For many business owners and managers, leadership skills were learned on the job. They were never properly taught how to manage. So this is what you need to know.

#1. Recruiting and managing staff well leads to a great team, great staff morale, great productivity and profitability, and a great lifestyle for yourself with little stress.

#2. Even with you hire the right recruits, if they are managed poorly, you will have poor staff morale, poor productivity and profits, and a poor lifestyle with lots of stress.

Poor management of your team will see you constantly dragged back in to put out fires and work on the urgent and important. You might think this is common sense, but it's easier said than done.

Good management is one of the hardest things to do, and when it is done poorly it can cause irrefutable damage to so many people around you—staff, clients and customers, suppliers and shareholders.

#3. It is absolutely critical that you place effort on training your staff and managing them well.

As a manager or owner, "doing" the work is not your job, even if you enjoy it. You need to find a way to enjoy people and enjoy being a manager. Management training can help with this, and you should get as much of it as you can.

Doing the work is easy. Managing staff is an art and a very difficult skill. But if you want to be successful you have to learn to manage people.

How to be a good leader

A good leader plays the "ball" and not the "man". Don't blame or judge your team (playing the man). Instead, focus on finding a solution to the problem (playing the ball).

If you are unsure, then spend lots of time with your team without blaming or judging. You cannot go wrong by overreaching and spending too much time with them. Most problems occur due to spending too little time.

And if you're ever unsure or tackling a particularly challenging problem, ask for help from other leaders in your support network.

Having difficult conversations

As a leader of your team, you can and should confront situations and have those difficult conversations. Don't shy away from problems, or they will fester and grow into bigger problems.

Remember that "confront" is not the same as being "confrontational". Having a difficult conversation is made easier by focusing on fixing the problem and not blaming or judging the person.