One approach could be to try a technology mentoring program. Some accountants show excitement straight away when new technology is deployed within the practice, adopting it quickly and easily. Others worry that learning how to use the new tool will hold them back from completing their day to day work, at least in the early stages.

Get the most out of staff who have an obvious aptitude with new systems by introducing them to those whose know-how is less advanced. They might just learn something from one another.

Face hurdles together

We mentioned that addressing how your firm can better collaborate is not always obvious, may take time, and will require some initial effort from everyone. Acknowledge that hurdles might appear and make sure there are open forums on the change. Partners maintaining an 'open door policy' is helpful - whether that pertains to an actual, physical door with a brass name plate, or to an attitude of openness across teams of accountants working remotely. When new staff come onboard, ask them what was done differently at their last firm (that worked) and encourage employees to share their progress. Individual victories can lead to a practice-wide one.

Regardless of status, the way forward is to accept that there is probably a better way to do pretty much every task that you perform at work. Foster an environment that allows for the easy and unimpeded sharing of work-related triumphs and the firm can grow as a cohesive unit.

Have an ever-progressive outlook

Real meaningful collaboration means you will become less bogged down at your desk, as well as less reactionary when dealing with clients.

Imagine using your face to face time with a client not to report the numbers, but to explain them. Not to just ensure compliance and review what’s been, but to detect opportunities and strategise for what is yet to come.

Open information and real-time collaboration empowers individuals, letting them perform to the best of their ability. This serves to create a culture of freedom in an accounting firm – which is just the thing for instilling those qualities that any company most yearns for in its employees - being engaged and motivated in their work.

Evolving as a firm means truly evolving in every respect, not just one aspect. A collaborative culture is amplified with the right technology, and your new-found efficiency will help lead the firm to operational excellence.

Getting the right mix of access, flexibility and yes, even old-fashioned human interaction, can create a collaborative environment that shapes a forward-thinking practice with a real vision. And in time, one with a visionary approach that will set you apart from the rest.

Tim Donohoue COO & Accountant.