All accountants and bookkeepers need to possess certain technical skills, but often overlooked are the just-as-vital soft skills. These can separate the most outstanding accountants and highest performing practices from the rest.

In this video, Leanne Berry (Love Your Numbers) discusses the soft skills that are essential for a modern accountant to possess such as leadership, communication, problem-solving and time-management. You'll learn how to recognize the characteristics in yourself to help you to work more effectively, and how to develop these amongst your team so that your practice can survive and thrive.