To help your staff to develop and deliver more value to your clients and your firm, you need to put a great deal of attention on their training and development. But this can consume a lot of time and money, so if you're putting in this effort, you need to make sure you're doing it right.

In this video, Steph Hinds (Growthwise) outlines how you can develop a complete training program for your team. Covering both technical and soft skills, and informal and formal training, you'll find out what areas you must be training your staff in, and which delivery methods are the most effective.