"I’ve got this": The importance of ownership
How do you get every individual in a firm to care as much as those who founded it? The solution lies in ownership.
Literal ownership of a company is inherently motivating—after all, it's the owners' livelihoods and reputations at stake. And partners of a firm draw their motivation from this without much difficulty because they are highly invested in the growth of the firm.
But ownership in other forms can be equally motivating. Ownership of a project, a client relationship or a process can motivate team members to be more productive.
As your firm's leader, it's your responsibility to delegate this ownership to your staff in a way that motivates them to embody the same (or similar) vision as you.
But what else could you do to motivate your staff?
1. Have faith in your team
It takes a leap of faith to place control in the hands of others. But this delegation is necessary to get more work done. And your confidence in the success of this delegation hinges on your hiring process. It should be a goal to attract and hire motivated talent who are passionate about the work and clients.
You need to trust that your team:
Will put their all into it
Has sound judgement that aligns with your firm's values
Delegating well increases your firm's productivity while also fostering your team's growth.
2. Clearly state who owns what
Everything should be assigned to someone. When there is no clear owner of work it creates an opportunity for things to fall through the cracks. Confusion about who is accountable can lead to overlap, inaction or disagreement, which is harmful to building a productive, collaborative environment.
The simplest way to make sure everyone is on the same page is to make ownership clearly visible. Open communication about ownership within your firm provides everyone certainty about their roles.
If everyone can, at a glance, determine who to talk with about a client or piece of work, it’s easier to cover all bases in fewer strides, and avoid costly wasted time wading through emails or attending meetings just to stay in the loop.
Accounting teams are interdependent so a team with visibility into each member’s responsibilities will benefit from a macro view and be able to collaborate more smoothly.
3. Discover what motivates you (and every member of your team)
Money isn't always the sole motivator. For most, it takes more than a pay check.

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