Collaboration best practices for remote teams
Teams thrive when individuals play to their unique strengths, uniquely contributing to a shared, greater goal. But if you and your teammates are working at different times of the day, in different parts of the world, the team will need to work together a little differently. What does effective collaboration look like in a distributed team like this?
The challenges of collaborating in a distributed team
A distributed team is advantageous for a number of reasons. Workers have autonomy and freedom to create a schedule maximizing productivity, but the downside is they can often feel isolated.
Does the team know you’re working?
Are you working on the right things?
Are you missing out on something important?
A collaboration and communication rhythm is important because it keeps the team in stride together, rather than acting as disconnected individuals.
On the other hand, your communication rhythm can swing too far in the other direction. In an effort to stay connected, you may opt for frequent video chats and instant messaging. Now, the team feels connected and there are no problems with isolation.
But instead, you have the other problem of distractions, and never being able to shut down work. Rather than focusing intensely on projects, you feel productive with quick chats and emails with teammates.
The key to collaboration is finding the perfect balance in being always-on and completely isolated.
Make the tasks and projects clear
The enemy of quality team productivity is aimless busy-ness. When priorities are not clearly defined, people will fill time with busy work. Meetings, quick chats, constantly checking email are all activities to keep busy. But is anything really getting done?
In order to succeed in a distributed team, you need to have clarity over the key priorities for your team. Then those priorities move down to the individual level.
Your work should revolve around the key tasks and projects. Then when you communicate, you can do it with a purpose. Your chats and meetings are related to the project.
Everyone should have visibility to the status of the project and where it stands. There is no ambiguity to what’s being discussed. It doesn’t matter if you are working different hours or where you are, everyone can see where the task stand and what needs to be done.
With ambiguous tasks and priorities, you end up with unmet expectations. Team members all think they are working hard, but are frustrated with others because they aren’t helping enough. What’s really happening is everyone is focused on their own interpretation of the priorities.

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