Client Offboarding
Created by Back Office Support Solutions
Streamline client offboarding with this detailed process BOSS uses to part ways with their clients.
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Client Offboarding Template
Download your free Client Offboarding template to personalize and use in your bookkeeping or accounting firm
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About this template
All good things must come to an end, including client relationships. When a client does part ways with your practice, there are several tasks to consider to minimize complications and confusion down the track.
This is the best practice process for client offboarding.
The start date is the day of the exit interview with the client, the due date is 30 days later and the work assignee is Client Manager.
How to use this template
Add this template to Karbon
Get more out of this template by adding it to your Karbon Practice Management cloud-based software, including:
- Time and Budget Estimates
- Task Automation
- Client Task Automation
- Client Work Scheduling
Alternatively, you can
.How to customize a template
You can edit any saved template to fit your firm's specific needs. Before making changes, duplicate a pre-populated template by selecting it, clicking the "..." menu, and choosing Duplicate.
Common customizations:
- Reorder or nest tasks
- Add or remove tasks
- Edit the client task email
- Use or modify Tasklist automators
Read the support article to learn more.
About Karbon
Karbon is an AI-powered practice management platform for accounting firms, designed to streamline operations and support scalable growth.
Trusted by nearly 3,000 firms, Karbon boosts productivity by an average of 18% by uniting teams, clients, work, billing, and reporting in one place. With 30+ integrations and an open API, it’s fully customizable.
Learn more at karbonhq.com or book a demo to see how Karbon can help your firm grow.
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