Why you should never discount your accounting services
There’s more to a discount than just charging less for something—there’s a deeper psychology behind it that can impact your accounting firm’s success.
Inevitably, your clients and prospects will ask you for a discount. It’s a part of human nature to, at the very least, ask the question.
And if you’re not prepared with your answer, chances are you will either:
cave under pressure or
be unable to articulate why you’re saying no and potentially damage your client relationship
Other than the obvious downside to your top line when offering discounts, the harm is more around your value, trust, and your clients’ focus.
Here are some of the reasons why discounting can do more harm than good.
The harm in discounting your accounting services
According to GoProposal’s James Ashford, at this point, clients and prospects have already made the decision to sign with you and they’re simply looking for savings where they can.
But that doesn’t mean they should receive them. Here’s why.
1. All the hard work you’ve done in conveying your value is wasted
When converting a prospect and/or upselling to your current clients, you need to convey your value. You need to clearly communicate what you bring to the table, the results your clients can expect, and why your accounting services pricing is the way it is.
The moment you discount your services, all your hard work is wasted. You’ve devalued your services in a fraction of the time it took you to convey your value in the first place.
2. It erodes trust in you
If you present your proposal, advise of your pricing and then accept a discount, you’ve immediately begun to erode the all-too-important trust your clients have in you.

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