There is a growing trend in the industry for accountants to work outside the traditional 9-5 hours, and often away from the office. The generational shift taking place in the industry and subsequent changing traits of the typical accountant mean that these flexible working options are only going to become more common.

Furthermore, advancements in technology have changed the playing field for accountants. It's now possible to get more done in less time. This increase in efficiency and the fact that your staff don't always work right next to you has shifted the importance from knowing how long they are working for to the outcomes they are delivering.

As a partner or manager, your job is to find, lead, and verify the quality of work, and the key to knowing the output for your staff is to know the intricacies of what they are working on. If your staff get results, the number of hours that are hitting their timesheets shouldn’t matter.

The key is to allow for visibility across your entire practice. Everyone in your team should know who is working on what when, how long those tasks are taking, who is speaking to which clients, and what was said. Karbon provides exactly this for accounting firms, giving you all this information at your fingertips.

To make it easier to keep track of what is being done, break larger pieces of work into smaller checklist items and assign them to staff as you see fit—something else that is made easy in Karbon. This will give you both a micro view of each task's progress as well as a macro view of the larger work overall.

Setting detailed, measurable goals with your staff will help you to keep track of who is staying on task. This will add to employee confidence as they will know exactly what is expected of them.

You can keep tabs on everyone’s progress through daily or weekly stand-ups, where each staff member states what they are currently working on and their progress so far. You can do this in person, or you can even get your team to post in a team messaging app such as Slack. Stand-ups will give you an overview of the entire team, and show you who is in need of aid or review.

Short semi-regular check-ins with each staff member can be used to get a feel for how each employee is doing in general, and specific to their current projects.