How COVID-19 changed technology in accounting (and what the future looks like)
COVID-19 changed the working habits of accountants around the world. And at the core of this was technology.
Technology was the reason many businesses and industries were able to continue operating remotely, even when there was little to no warning of the transition.
For accounting firms, the best technology decisions were made around:
The need to collaborate remotely
Visibility across work and tasks
Integration across multiple systems
Communication internally and with clients
While some work habits may return to a pre-COVID state, technology adoption has and will continue to permanently reshape the accounting industry.
Here are some of the pandemic-induced changes, including the good parts, the bad parts, the ugly ones and what to expect for the future.
Increased need for cloud migration
The cloud was already popular before the rise of remote work. But it reached new heights in 2020, and continues to soar.
Cloud adoption has provided accounting firms with solutions that enable communication across remote teams, plus convenient and secure data management.
The good
Firms are reaping the benefits of more cost-effective scalability compared to on-premise systems that require tedious server overhauls.
On top of that, the cloud offers improved data back-up with remote servers that prevent the risks of physical damage to hardware and irreversible damage to data.
The bad
Cybersecurity remains a pressing challenge, especially with the cloud and its numerous contact points.
And some companies may have rushed through their cloud migration without proper training for protocols and procedures, leaving their networks vulnerable (i.e. weak passwords, escalation of privileges, etc.).
The ugly
The difference between cloud-native and cloud-enabled solutions (otherwise known as fake-cloud) may still be new to some firms.

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