Each generation has its own habits, mindsets, strengths and weaknesses—this is particularly apparent when adapting to new technology. One of the biggest challenges of introducing new technology to your firm can be ensuring all your staff adapt to it.
In this interview, Wayne talks with Blake Oliver, Jamie Johns from Sky Accountants, Steph Hinds from Growthwise, Lisa Callaghan from Interactive Accounting, and Steve Mullen from Carbon Group. The panel chat about how they introduce new technology across the generations in their firm. How do they manage it differently from a millennial to a baby boomer? What works? What doesn't? And is the technology they use a selling point when attracting new millennial staff?