Reflecting on Karbon X 2022, our first customer leaders summit
Our inaugural customer summit, Karbon X, kicked off in great style earlier this year in beautiful Lake Tahoe. It was three days of events, panels, awards, and of course, a generous amount of eating and drinking, designed to foster community and connection in the accounting industry. It was also an opportunity to gather some of our valued customers in one place with our team to reflect, learn from each other, and appreciate how far we’ve come.
Accounting firms across the globe have shown a great deal of resilience over the last two years. They’ve been hard for everyone, but accountants have felt the strain from all sides. Over the course of the pandemic, you’ve had to play accountants, therapists, friends, and much more for your clients. So, Karbon X 2022 was a perfect opportunity to congratulate some of our customers—and by extension, the industry—on making it through an incredibly difficult period.
And while you can catch up on Karbon X through our Karbon X 2022 Hub—I’d just like to share a few major takeaways and feelings from the experience.
Feeling connected has never been so important
We wanted to put on the first Karbon X in 2020 for our five-year anniversary, but the pandemic had other ideas. There was frustration and disappointment every time we had to delay, but when it finally came to fruition, it felt all the more amazing to get everyone together.
In our earliest plans, Karbon X was going to be tiny—30 or 40 people—and very low-key. Our initial thoughts were: let’s put the first one on and work forward from there. We’re a company that works best starting small and doing things right. In reality, our first Karbon X ended up being much bigger than the event we’d first planned, but the feeling of closeness remained.
Connection is at the forefront of everything we do at Karbon. Breaking down communication barriers is a big part of our function and mission. Hybrid and remote working brought challenges to collaboration at a rate no one anticipated, so staying connected and embracing openness has never been so important.
Karbon X was a defining moment in our mission for connection.
Seeing about 80 accounting industry leaders in the same room and feeling the love and kinship, watching ideas being shared and interesting discussions unfold—it was a huge moment of pride for me.
Seeing the event we all worked so hard for, for so long, actually happen—and for it to be successful—was really special.
And having such a large contingent of the Karbon team together was a rare, valuable opportunity to talk about alignment and reflect on how far we have come.
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