Introducing the Karbon Customer Council

Patti ZimmermanSenior Customer Success Manager, Karbon
Patti has her hair in a ponytail and is wearing a black jacket with the Karbon logo on the front.

To help us achieve our objective of building the world’s best practice management solution for accounting firms, meet the needs of our customers and shape the future of the accounting industry, we are establishing the Karbon Customer Council (KCC).

The council will be made up of leading accounting professionals who will provide advice and feedback on Karbon and key initiatives, and take part in industry events, webinars and discussions. Its core purpose is to ensure Karbon is aligned with the needs of customers and the future direction of the industry.

What does being a Karbon Customer Council member involve?

Becoming a member of the KCC involves a 1-2 year commitment to participating in live and remote events and activities, including:

  • Quarterly strategy meetings led by the Karbon product team

  • Involvement with Karbon Community, including access to the private Customer Council forum

  • Panel discussions, webinars and other events

  • Providing product feature feedback (pre-launch, during beta launch, and post-launch)

What do Karbon Customer Council members get in return?

As a KCC member, you’ll gain access to a range of exclusive benefits, including:

  • Previews of the Karbon product roadmap

  • Priority access to beta test new Karbon features

  • A chance to network and build connections with other KCC members

  • The opportunity to establish strong relationships with our executive team

  • A complimentary pass (including accommodation) to Karbon X 2023

  • The opportunity to be showcased on the Karbon website, in Karbon Magazine, the Accounting Leaders Podcast and in Karbon webinars

  • Special KCC badge you can use on your website and marketing material


Q: What is the time commitment required of a KCC member?

A: We estimate that KCC members will spend 2-3 hours a quarter meeting virtually with key Karbon staff with an in-person commitment at our annual Karbon X conference (accommodation to be paid for by Karbon).

If you would like to be considered for the Karbon Customer Council, please apply here

Patti Zimmerman
Senior Customer Success Manager, Karbon

Patti is a passionate Customer Success Manager focused on building strong relationships with clients to help them achieve their goals and objectives.

Patti has her hair in a ponytail and is wearing a black jacket with the Karbon logo on the front.

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