Discover the Karbon Customer Council (and how you can join)

To help us achieve our objective of building the world’s vital operating system for accounting firms, meet the needs of our customers and shape the future of the industry, we are expanding our Karbon Customer Council (KCC) and are accepting applications through Jan 12, 2024.

Four Karbon team members sitting around a table with 2 laptops and indoor plants.

The council is a diverse rotational advisory group made up of leading accounting professionals who will provide advice, feedback and industry insights to the Karbon team, helping to innovate and test new functionality and key initiatives, and take part in Council events. 

Its core purpose is to ensure Karbon is aligned with the needs of customers, and the future of the industry through connectivity and community.

What does being a Karbon Customer Council member involve?

Becoming a member of the KCC involves a 1-2 year commitment to participating in live and remote events and activities, including:

  • Quarterly strategy meetings led by the Karbon team

  • Providing product feature and initiative feedback (pre-launch, during beta launch, and post-launch)

  • Involvement with Karbon Community

What do Karbon Customer Council members get in return?

As a KCC member, you’ll gain access to a range of exclusive benefits, including:

  • Previews of the Karbon product roadmap

  • Priority access to beta test new Karbon features

  • A chance to network and build connections with other KCC members

  • The opportunity to establish strong relationships with our executive team

  • The opportunity to be showcased on the Karbon website, in Karbon Magazine, and in Karbon webinars

  • Special KCC badge you can use on your website and marketing material

If you would like to be considered for the Karbon Customer Council, please apply.

FAQs

Q: What is the time commitment required of a KCC member?

A: We estimate that KCC members will spend 2-3 hours a quarter meeting virtually with key Karbon staff, prepping for Council calls and completing pre-work when appropriate. 

Q: Are there requirements for me to become a KCC member?

A: There are three requirements for Council membership:

  1. Your firm must have three or more employees

  2. You need to be a member of the Karbon Community

  3. You must have completed the Practice Excellence Assessment 

We encourage all interested Karbon customers to apply. Our goal is to diversify the group by bringing in a wide range of firms with various employee types, a mixture of Karbon tenure and experience, and a variety of firm goals and objectives.

Q: What do I need to do to become a member of the Karbon Customer Council?

A: You simply need to apply via the 2024 KCC application form

Q: Who should I reach out to if I have questions or comments about the Council application process?

A: You can reach out to Thea Schlobohm with any questions or comments at thea.schlobohm@karbonhq.com

Q: I have someone in mind that I would like to recommend for the Karbon Customer Council—who should I notify?

A: Please encourage your referral to the application process. You can also notify Thea Schlobohm at thea.schlobohm@karbonhq.com