The linchpin of all collaboration is communication. Poor communication is a major source of inefficiency for an accounting firm. This is true whether your team is under one roof, or working remotely.
In this best practice video, learn communication habits that will unite your team, remove blind spots, and enable efficient collaboration. All while ensuring everyone is kept in the loop of what’s important without bombarding them with constant interruptions.
Best practices for communication tools like email, video conferencing and instant messaging
When to use asynchronous communication versus synchronous communication
The importance of in-context communication
Techniques for actioning and collaborating on email
Handling multi-person checklists
Chief Customer Officer, Karbon
Ian is passionate about helping businesses be as successful as possible in order to positively impact the small businesses they serve. With 25+ years' experience in technology & process improvement and 15+ years of leadership experience in the accounting industry at Karbon, Xero, and Intuit, Ian is a recognized expert, innovator, and teacher.