Rising Beyond the Challenge: A Practice Excellence Special Report

Analyzing changes in the global performance of accounting firms before and after COVID.

The COVID-19 pandemic forced accounting firms to adapt at a speed and scale that was previously unimaginable. Overnight, businesses abandoned traditional workflows and embraced entirely new ways of operating.

Using Practice Excellence data from before, during, and after the pandemic, this report analyzes the key distinctions between firms that excelled through this period, and those that didn’t.

This report explains:

Business tactics that leading firms prioritize
Three key efficiency wins
Management strategies leading firms are prioritizing
Growth tactics that faced the biggest changes from pre- to post-COVID
Strategies firms are implementing to engage and retain clients
Exactly how each Practice Excellence Pillar and Competency changed from pre- to post-COVID

The key trait found among leading firms is a renewed focus on more efficient operations and truly doing more with less. Efficiency was, and continues to be, key to unlocking and sustaining Practice Excellence.

With no way to measure this proficiency and compare results to other firms of similar geography, firm size, revenue, and service focus, we decided to come up with a solution.

The area of Practice Excellence that most accounting firms ignore

What’s the single most important influential factor in an accounting firm’s ability to scale successfully? Management techniques. Discover the what, why and how.