The 3 roles crucial to your firm's structure

Ed ChanFounder & Non-Executive Chairman, Chan & Naylor

A well-structured accounting business needs three things—or more specifically, three types of people: finders, minders and grinders.

In this video, Ed Chan from Chan & Naylor and WIZE Mentoring discusses why finders, minders and grinders are crucial to your firm's long-term success. Based on his experience growing his firm to 150 staff across 12 offices, Ed shares his blueprint for an effective team, which has these 3 positions as its backbone.


  • What finders, minders and grinders are

  • The type of person that fits each role

  • How finders, minders and grinders fit into your overall team structure

  • What the ideal balance of finders, minders and grinders looks like

  • How to hire for each role

  • The outcome of structuring your team upon these 3 roles

Ed Chan
Founder & Non-Executive Chairman, Chan & Naylor

Ed started Chan & Naylor from a small home office in Sydney and grew it into a National Financial Services Organisation that now works without him, with offices in most capital cities around Australia, servicing more than 10,000 clients.

In 2018 he co-founded WIZE Mentoring, a network for accountants who want to know how to successfully grow their firm and have it run without them.