The pros and cons of automating client relationships, and what a hybrid approach looks like for your accounting firm.
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Webinar
Discover how to automate customer service, be more efficient and provide higher value to your clients in Karbon.
Watch the RecordingSuccessful client relationships are built on trust, transparency, responsiveness and confidence in ensuring nothing falls through the cracks. All things that Karbon can help your accounting firm excel at. In this webinar, Richard will outline some of the key ways customers are using Karbon to automate aspects of their customer service to drive more efficiency, and how they are providing more value to the relationship with the time saved. Register to learn:
How to use email visibility to understand a client’s situation in detail
How to automate the client chase while still providing a human experience
How to hand-off client jobs that involve multiple team members
Metrics that impact client satisfaction that can be measured in Karbon
If you cannot attend at this time, register to receive a recording.
Meet the Speaker
The pros and cons of automating client relationships, and what a hybrid approach looks like for your accounting firm.
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Learn how accounting professionals across 6 continents are moving beyond experimentation and using AI more intentionally in their firms.
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Download free accounting templates to manage everything from client onboarding to payroll processing.
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We spoke with managers from high-performing accounting firms to find out the best interview questions to ask when hiring new candidates.
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The customer experience can be make or break for your firm. Here are some steps to make sure your firm’s customer service skills are optimized.
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