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Client Onboarding Template

Download your free Client Onboarding template to personalize and use in your bookkeeping or accounting firm.

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Download Client Onboarding Template

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A preview of the templateClient onboardingCLIENT TASKSOnboarding checklist 1 AutomatorPlease schedule your kick-off meeting at: www.calendly.com/youraccountCompletedDProvide the details of your prior accounting professional (if applicable)CompletedRProvide your prior year's tax returnCompletedMClient kick-off (step 1)3 AutomatorsConfirm all previous sales activities are completeCompletedFClient kick-off (step 2)

About this template

Your client onboarding process sets the tone for what's to come. It’s an opportunity to make expectations clear, understand communication styles, gather all necessary information, and train the client on your systems. This client onboarding checklist will help to ensure that every step is covered constantly and efficiently.

Every section is laid out clearly, including kick-off, systems set-up, information collection, financials and workflow preparation, and review and advisory.

How to use this template

Add this template to Karbon

Get more out of this template by adding it to your Karbon Practice Management cloud-based software, including:

  • Time and Budget Estimates
  • Task Automation
  • Client Task Automation
  • Client Work Scheduling
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Karbon Practice Management

A preview of the templateClient onboardingCLIENT TASKSOnboarding checklist 1 AutomatorPlease schedule your kick-off meeting at: www.calendly.com/youraccountCompletedEProvide the details of your prior accounting professional (if applicable)CompletedUProvide your prior year's tax returnCompletedWClient kick-off (step 1)3 AutomatorsConfirm all previous sales activities are completeCompletedFClient kick-off (step 2)

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How to customize a template

You can edit any saved template to fit your firm's specific needs. Before making changes, duplicate a pre-populated template by selecting it, clicking the "..." menu, and choosing Duplicate.

Common customizations:

  • Reorder or nest tasks
  • Add or remove tasks
  • Edit the client task email
  • Use or modify Tasklist automators

Read the support article to learn more.

About Karbon

Karbon is an AI-powered practice management platform for accounting firms, designed to streamline operations and support scalable growth.

Trusted by nearly 3,000 firms, Karbon boosts productivity by an average of 18% by uniting teams, clients, work, billing, and reporting in one place. With 30+ integrations and an open API, it’s fully customizable.

Learn more at karbonhq.com or book a demo to see how Karbon can help your firm grow.

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A work template dashboard in Karbon displaying a client onboarding checklist.